Welcome to Elena Horizons. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.
Products and Pricing
We strive to ensure all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors and update information at any time without prior notice.
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities or inaccuracies in product or pricing information.
Payment Method
We currently accept Cash on Delivery (COD) only. You agree to pay the full amount in cash upon receiving your order.
Shipping and Delivery
We deliver worldwide. Shipping times and costs vary depending on your location. Estimated delivery times are provided at checkout but may be subject to delays beyond our control.
Returns and Refunds
We accept returns for damaged or incorrect items. To initiate a return, please contact us within 7 days of receiving your order. Items must be unused and in original packaging. Refunds are processed after inspection and approval.
Intellectual Property
All content on our website—including text, images, logos, and designs—is the property of Elena Horizons and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.
User Conduct
You agree not to:
-
Use our site for unlawful purposes
-
Attempt to gain unauthorized access to our systems
-
Post or transmit harmful, offensive, or misleading content
Limitation of Liability
Elena Horizons is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product.
Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect and use your information.
Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.
Contact Us
For questions, concerns, or media inquiries, please contact:
Email: [email protected]